Return Policy

We are committed to providing high-quality products and ensuring customer satisfaction. Please note that returns are accepted only in the case of defective or damaged merchandise.

  1. Eligibility for Returns

    • Returns will be accepted solely for products that are determined to be defective or damaged upon receipt.

    • Requests for returns must be submitted within [30 days] of delivery.

    • Items must be unused, in their original packaging, and accompanied by proof of purchase.

  2. Return Process

    • To initiate a return, please contact us at [info@truth-in-love.com] with your order number and a detailed description of the defect or damage. Photographic evidence may be required.

    • Upon approval, we will provide return instructions. Unauthorized returns will not be accepted.

  3. Refunds or Replacements

    • Once the returned item is received and inspected, we will notify you of the approval or rejection of your claim.

    • If approved, a replacement product or a refund will be issued at our discretion.

  4. Exclusions

    • Returns will not be accepted for reasons other than product defects or damages.

    • Normal wear and tear, misuse, or customer damage are not covered under this policy.

This Return Policy forms part of our Terms and Conditions and may be updated at any time without prior notice.